March 27, 2023

Dear Parents/Guardians,

R.E. Mountain Secondary will begin using an automated attendance management system called SafeArrival, offered through School Messenger, the system that hosts our parent notification system starting on Monday March 27, 2023

With SafeArrival, you are asked to report your child’s absence in advance using any of these 3 convenient methods:

1. SchoolMessenger App – Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or the Google Play Store. The first time you use the app, select Sign Up to create your account. Select Attendance then Report an Absence.
2. SafeArrival Website – Use the SafeArrival website, https://go.schoolmessenger.ca. The first time you use the website, select Sign Up to create your account. Select Attendance then Report an Absence.
3. Toll-Free Phone – Call the toll-free number 1-833-294-4837 to report an absence using the automated phone system.

When signing up for an account, you must sign up using the parent / guardian e-mail that is on file with the school. If you are calling the toll-free number, you must call from the parent / guardian phone number on file with the school.

These options are available 24 hours/day, 7 days a week. We ask that daily absences are reported before 3 p.m. on the day of the absence, this includes late arrivals and early departures. Future absences can be reported at any time. If absences are not reported before the cut-off time, the parent / guardian may still receive an automatic notification in the evening to inform of an absence. Absences are only to be reported by parents / guardians on file with the school. Students are not to report their own absences.

Starting Monday, March 27, 2023, please report absences using SafeArrival instead of sending notes, calling, or emailing the school. We are a very large school with a high volume of calls, please use the 3 options above to report absences. After spring break, the school office will no longer accept calls regarding attendance. Parents / guardians will need to report via the app, website, or toll- free number in a timely manner.

If you have children attending other schools, please continue to report absences using the existing procedures for those schools.

Thank you for your patience and cooperation as we implement this new system.

RE Mountain Secondary Admin